Annual Stock Take 2023
At the end of this month, between Monday 25th and Friday 29th September, we will be closed for business to facilitate our annual (and very manual!) stock take. Unfortunately, for this reason, it will not be possible to process or despatch any orders during this time.
Prepare yourself!
If you need any product advice or technical support before we close for our annual stock take, please get in touch with us before 4pm on Friday 22nd September.
If you would like to place an order over the phone or online, we highly recommend you place any orders on or before Wednesday 20th September, just to be on the safe side:
We will always try our best to ensure your orders are despatched as soon as possible, however we cannot guarantee your order will leave us in time if it’s placed after the date above.
If you have any special delivery requirements or are unsure whether your order will be despatched before we close, please call us on 01302 744344 or email eshop@turners-retreat.co.uk; we’ll be happy to help you.
Store Opening Hours
If you would prefer to visit us before our stock take closure, our store is open, Monday to Friday, between 10am – 4pm. The store will be closed during our stock take and our click and collect service will be temporarily unavailable.
Online Orders Placed During Stock Take
Our website will remain fully functional for you to browse through our product range and online orders will be accepted if you choose to make a payment. However, no orders will be processed or despatched from our warehouse during our stock take closure. Please be aware that we cannot confirm any specific despatch dates but will ensure orders are sent during week commencing Monday 2nd October, at our earliest opportunity.
During our temporary closure, an answer phone facility will be available. If you need to speak to us, please leave your name, telephone number and the reason for your call and we’ll get back to you as soon as possible. Emails will also be checked on a regular basis during this time.Thank you!
We would like to take this opportunity to thank you for your patience and understanding. Please accept our apologies for the inconvenience caused; we'll be back soon, we promise!
Take care and we'll speak to you again soon!
- 6th September 2023