Christmas 2020

Important delivery information and store opening hours during the festive season.

As Christmas is always a busy time of year, we’ve put together some important dates that will hopefully help you prepare yourself for the big day!

Christmas Delivery Dates

Our delivery service providers are currently under a lot of pressure delivering thousands of parcels around the country every day. To reduce the risk of a delay before Christmas, we would highly recommend that you place any orders, online or over the phone, on or before the dates below:

  • Small orders to be shipped by Royal Mail
    Thursday 17th December
  • Large orders to be shipped by courier
    Friday 18th December

We will always try our best to ensure your orders are despatched as soon as possible, however we cannot guarantee any orders will arrive before Christmas.

If you have any special delivery requirements or are unsure whether your order will arrive in time for Christmas, please give us a call on 01302 744344, we’ll be happy to help you.

Christmas Opening Hours

Please check our store opening hours below before you plan your visit. We don’t want you to be stuck outside in the cold!

Can’t make it to the store? An answer phone facility will be available during our closed hours and busy periods on Tuesday 29th and Wednesday 30th of December. If you need to speak to us, please leave your name, telephone number and the reason for your call and we’ll get back to you as soon as possible.

If you want to place an order, you can do this on our website and we will despatch it for you at our earliest opportunity.

Thank you

We’d like to take this opportunity to say a big thank you for your support and custom during a very challenging year. From all of us here at Turners Retreat, we wish you and your family a very Merry Christmas and a happy, healthy New Year!

7th December 2020

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