Pyrography Machines Warranty Registration

The Peter Child Artist’s Pyrography machine by Robert Sorby comes with a 5-year guarantee. Simply fill in the form on this page ensuring that you include the set’s serial number. You’ll find this on a label on the base of your machine. Note: this guarantee does not cover against damage caused by improper usage or negligence.

Please retain your receipt as proof of purchase.

For full details and what to do in the unlikely event, you experience a problem see our Terms and Conditions.

Please retain your receipt as proof of purchase. 


 

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The Peter Child Artist’s Pyrography machine by Robert Sorby comes with a 5-year guarantee. Simply fill in the form on this page ensuring that you include the set’s serial number. You’ll find this on a label on the base of your machine. Note: this guarantee does not cover against damage caused by improper usage or negligence.

The Peter Child Artist’s Pyrography Machine is built by Robert Sorby to the highest specifications.

The supreme build quality of the machine and our meticulous quality control gives us the confidence to offer this industry leading five-year guarantee.

The warranty covers material and manufacturing defects to the machine unit and allows for the repair or replacement of defective components at the manufacturer’s or its agent’s discretion.

The warranty of the machine is reduced from five years to three years for customers using the pyrography machine for professional purposes – including demonstration and educational practices.

The warranty for the pen is one year. The guarantee does not cover against damage caused by improper usage or negligence.

Please note, only use the nickel chrome wire or points supplied with the machine. Replacement wire and points are available from your stockist. Substitute materials will burn out the transformer and invalidate your warranty. Any attempt to repair the machine yourself could also invalidate your guarantee.

If in the unlikely event you experience a problem, we recommend you contact Robert Sorby or its agents for advice. We pride ourselves on our customer service and will ensure you receive the best possible treatment.

Please retain your receipt for proof of purchase.